Size	Armpit to Armpit	Sleeve Length	Body Length
46	71cm / 27.9"	54cm / 21.3"	76cm / 29.9"
48	73cm / 28.7"	54cm / 21.3"	77cm / 30.3"

 

Spanish fashion designer Cristóbal Balenciaga left an indelible mark on fashion as we know it. Formed in 1919 in his namesake, Paris-based Balenciaga has grown to become a titanic entity in the world of haute couture and remains a consistently evolving label to this day.

The label is currently helmed by Demna, a designer who’s widely known for his futuristic collections, his explorative commentary on pop-culture tropes and his steadfast dedication to sustainability.

Generation-defining silhouettes like the iconic Triple S, Track and Speed trainers are just a handful of the many instantly recognisable classics that have helped to cultivate a global mass appeal for the label.

• Shop Balenciaga Trainers / Sneakers
• Shop Balenciaga T-Shirts
• Shop Balenciaga Hoodies 

UK Delivery

UK Delivery (1 Business Day*) is £7 and your order will be delivered by UPS. Orders placed before 3pm Monday to Friday will be shipped on the same day. Orders placed after 3pm will be dispatched the following business day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays). 

Saturday delivery available upon request.

 

Europe Delivery

Europe Economy (2-5 Business Days*) is £20 and your order will be delivered by UPS.

Europe Express (1-3 Business Days*) is £25 and your order will be delivered by UPS.

Orders placed before 3pm GMT Monday to Friday will be shipped on the same day. Orders placed after 3pm GMT will be dispatched the following business day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays).

Delivery outside the EU may be subject to local taxes which will be your responsibility.

 

USA & Canada Delivery

Delivery to North America (1-3 Business Days*) is £30 and your order will be delivered by UPS.

Orders placed before 3pm GMT Monday to Friday will be shipped on the same day. Orders placed after 3pm GMT will be dispatched the following business day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays).

Delivery to New York and New Jersey will take 1 business days for delivery. Deliveries to the rest of North America will take 2-3 business days for delivery.

Delivery outside the EU may be subject to import duty and local taxes which are the responsibility of the customer.

 

Rest of World Delivery

Delivery to Rest of World (2-4 Business Days*) is £30 and your order will be delivered by UPS.

Orders placed before 3pm GMT Monday to Friday will be shipped on the same day. Orders placed after 3pm GMT will be dispatched the following business day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays).

Delivery outside the EU may be subject to import duty and local taxes which are the responsibility of the customer.

 

Further Information

All orders are carefully packaged with luxurious tissue paper and placed in plain white boxes for your complete discretion.

Orders may be delivered to addresses other than the billing address. As a security precaution, a copy of the invoice may be sent to the card holder's registered home address before goods are dispatched. However for first time customers, we may request that goods are shipped to the credit card billing address only.

Unfortunately we are unable to deliver to PO Box address with the exception of the Middle East Region. If you enter a PO Box address in Bahrain, Kuwait, Libya, Qatar, Oman, Saudi Arabia and United Arab Emirates, you will be required to provide a valid telephone number. When your delivery arrives in the relevant country, our courier, will contact you to obtain a physical address for delivery.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.

Any orders which are undeliverable will be returned to us by the courier. Any costs involved in the return of any undeliverable orders may be charged to the customer and will be deducted from any refund due.

All orders will require a signature upon delivery.

If you require any information regarding your order you may contact customer services on +44 (0) 20 8514 1595 during our office hours of 10AM to 5PM GMT Monday to Saturday, or via e-mail at [email protected]

 

 

 

Free Returns

ZOOFASHIONS is offering free worldwide returns with UPS.

We accept returns for a refund or an exchange if you are not completely satisfied with your order.

Please contact us by e-mail ([email protected]) within 7 days of receiving your order and we will issue you with a returns reference number and the return documents.

Print and complete the returns form ensuring that it is signed and agrees with our Returns Policy. If you would like an exchange, please indicate the desired item including the size required.

In the event of an exchange, there is no charge to ship out the replacement items. All exchanges are subject to stock availability.

Please return goods to us within 14 days of receiving the returns form from us.

We will only accept a return if the item is new and unused. We will not accept any item that shows indication that it has been worn. We also cannot accept the return of any undergarments/socks. This is for hygiene purposes. Items should be returned in the original packaging, all tags should still be attached and the item should show no signs of wear. Shoe boxes should be undamaged as they are also considered to be part of the product.

Please do not remove the white security seal until you are happy with your order. We are unable to accept a returned item with a broken security seal.

Refunds for returned items will only be credited to accounts initially used to purchase the returned item. Refunds are only offered for returned items and exclude shipping costs.

UK Collection

Arranging free collection, your return can be collected from your home, work or any other convenient place.

Contact UPS to book a convenient time and place to collect the parcel from you, by calling +44 (0)3457 877 877.

Alternatively, you may elect to drop your parcel off at a local UPS Access Point. UPS have over 2,800 Access Points across the UK. We may suggest Access Points close to your shipping address and include them on your UPS Shipping Label. You can also follow the link below to find your nearest UPS Access Point:

UPS Access Point Finder

Worldwide Collection

Visit the UPS website and select the contact number for your country: www.ups.com. Contact UPS with the given number to book a convenient time and place to collect the parcel from you.

To ensure your return is covered by our free returns we recommend that items are returned from the same country that they were delivered. Any items returned from an alternative country may incur additional fees and may experience delays with customs clearance.

We prefer that items are returned to us via UPS to ensure that they are protected and insured during transit. However, you may return the goods by your own secure means. We advise you to send items back to us via registered delivery or courier and that you retain proof of postage. Ensure that the items you are sending back to us are adequately insured as we cannot be held liable for any loss or damage in transit back to us. Our address for all returns is: ZOOFASHIONS Returns Dept., 222-224 High Road, Ilford, Essex IG1 1QF UNITED KINGDOM

Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within three months of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.

 

Repeated Returns

Exchanges and refunds are offered to ensure that customers are satisfied with their purchases from ZOOFASHIONS. However, customers that excessively return items may be refused at our sole discretion.

 

If you require any further information on our returns policy please contact us using the details on the Contact page. Legal ownership of goods will remain the property of ZOOFASHIONS until orders have been accepted and all due funds have been cleared. In the event of ZOOFASHIONS offering a refund to you, legal ownership of the goods will revert immediately to ZOOFASHIONS. Goods are fully insured during transit and goods become your full responsibility once they have been delivered.