WORLDWIDE SHIPPING AND FREE RETURNS

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Shipping

UK Bank Holiday

Please note orders placed between Friday 28th April 3pm (BST) to Tuesday 2nd May 3pm (BST) will be dispatched on Tuesday 2nd May.

Order date Dispatch date
Fri 28th April(after 3pm) Tues 2nd May
Sat 29th April Tues 2nd May
Sun 30th April Tues 2nd May
Mon 1st May Tues 2nd May
Tues 2nd May(before 3pm) Tues 2nd May

UK Delivery

UK Delivery (Next Working Day*) is £7 and your order will be delivered by UPS. Orders placed before 3pm Monday to Friday will be shipped on the same day. Orders placed after 3pm will be dispatched the following working day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays). 

Saturday delivery available upon request.

 

Europe Delivery

Delivery to Europe (1-2 Working Days*) is £20 and your order will be delivered by UPS.

Orders placed before 3pm GMT Monday to Friday will be shipped on the same day. Orders placed after 3pm GMT will be dispatched the following working day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays).

Delivery outside the EU may be subject to local taxes which will be your responsibility.

 

USA & Canada Delivery

Delivery to North America (1-3 Working Days*) is £30 and your order will be delivered by UPS.

Orders placed before 3pm GMT Monday to Friday will be shipped on the same day. Orders placed after 3pm GMT will be dispatched the following working day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays).

Delivery to New York and New Jersey will take 1 working day for delivery. Deliveries to the rest of North America will take 2-3 working days for delivery.

Delivery outside the EU may be subject to import duty and local taxes which are the responsibility of the customer.

 

Rest of World Delivery

Delivery to Rest of World (2-4 Working Days*) is £30 and your order will be delivered by UPS.

Orders placed before 3pm GMT Monday to Friday will be shipped on the same day. Orders placed after 3pm GMT will be dispatched the following working day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays).

Delivery outside the EU may be subject to import duty and local taxes which are the responsibility of the customer.

 

Russia Delivery

Delivery to Russia (2-4 Working Days*) is £30 and your order will be delivered by UPS.

Orders placed before 3pm GMT Monday to Friday will be shipped on the same day. Orders placed after 3pm GMT will be dispatched the following working day.

Please note orders placed after 3pm Friday and on weekends will be shipped the following Monday (excluding bank holidays).

Delivery outside the EU may be subject to import duty and local taxes which are the responsibility of the customer.


* Working Days: Monday to Friday and excludes bank holidays. Standard delivery available on request.

 

Further Information

All orders are carefully packaged with luxurious tissue paper and placed in plain white boxes for your complete discretion.

Orders may be delivered to addresses other than the billing address. As a security precaution, a copy of the invoice may be sent to the card holder's registered home address before goods are dispatched. However for first time customers, we may request that goods are shipped to the credit card billing address only.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.

Any orders which are undeliverable will be returned to us by the courier. Any costs involved in the return of any undeliverable orders may be charged to the customer and will be deducted from any refund due.

All orders will require a signature upon delivery.

If you require any information regarding your order you may contact customer services on +44 (0) 20 8514 1595 during our office hours of 10am to 5:30pm GMT Monday to Saturday, or via e-mail at info@zoofashions.com.

 

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